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Cancellation of account recovery request

I accidentally allowed the account recovery request. How do I get it cancelled? When I clicked on cancel account recovery I get a message saying sorry cannot verify your account online. How do I verify my account online? Please help me as im unable to use my new iPhone because of this issue


[Image Edited by Moderator to Remove Personal Information]

Posted on Oct 23, 2019 11:01 PM

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1 reply

Oct 24, 2019 6:34 AM in response to Sarahsaf

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Cancellation of account recovery request

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