Cancellation of account recovery request

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Level 1

9 points

Cancellation of account recovery request

I accidentally allowed the account recovery request. How do I get it cancelled? When I clicked on cancel account recovery I get a message saying sorry cannot verify your account online. How do I verify my account online? Please help me as im unable to use my new iPhone because of this issue

[Image Edited by Moderator to Remove Personal Information]

Posted on Oct 23, 2019 11:01 PM

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Answer 1

Eric Root

Level 10

684,201 points

Oct 24, 2019 6:34 AM in response to Sarahsaf

contact Apple ID Support.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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Cancellation of account recovery request

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