SMS with Dual Sim, cannot start conversation on secondary number

My iPhone 11 Pro Max (13.1.3) has a physical sim for Primary.

I have just added an e-Sim as secondary.


When I start a new sms conversation and select "use secondary", it is sent from my primary number.


What am I doing wrong? or this an IOS 13.1.3 bug (not another LOL).



PS The situation corrects itself if the conversation receives an SMS to the secondary number, if that makes sense.


Posted on Oct 24, 2019 6:04 AM

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Oct 24, 2019 9:27 AM in response to TheMysteryDoctor

It seems many others experienced this issue with dual sim phones, even when it is used with only 1 sim.

One of the usual workarounds worked for me.


I used option 3 from here

https://ios.gadgethacks.com/how-to/fix-number-changed-primary-bug-your-iphone-0189183/

turn off iMessage

turn off Facetime

wait 2 minutes

turn them back on

now my phone works correctly :-)

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SMS with Dual Sim, cannot start conversation on secondary number

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