MacMail Messages Moving Issue

Question

Level 1

11 points

MacMail Messages Moving Issue

In MacMail, some of the messages I try to "Move to" from inbox to some other folder "On my Mac", it is back to inbox after some time. This is not for all messages but currently it is 20-30% messages, I can't move.

MacBook Pro 13", macOS 10.15

Posted on Oct 24, 2019 8:59 AM

Reply

Answer 1

CarlAVII

Community Specialist

Oct 30, 2019 1:24 PM in response to tmmirza

Good afternoon tmmirza,

Welcome to the Apple Support Communities!

I understand you have created one or more folders in the Mail app on your Mac and some of the messages that you move from the Inbox return to it Can you provide a little more information about the issue?

When did this issue begin?
When you see this happen, does the email message remain in the folder it was moved to, but a duplicate appears in your Inbox?
Is this happening for one specific email account, or are the 20-30% of messages spread out between several accounts.
What email accounts are affected? (Don't provide the complete address in this public forum. Just what is after the "@" sign.)
Can you confirm whether or not the affected emails are from an IMAP account?

Create or delete mailboxes in Mail on Mac - Mail User Guide - macOS Catalina 10.15

Please reply to this thread with the information requested and I'll do my best to help you with this!

Take care.

Reply

Answer 2

tmmirza Author

Level 1

11 points

Oct 31, 2019 1:38 AM in response to CarlAVII

Hi Allen

Thanks for your response.

The problem started back in March this year when I have a rule to move all my incoming messages from a specific person to a folder on my Mac. I later sorted out and moved messages manually to other folders. Few messages were unable to move. That was only problem in that specific folder at that time. What I did that the messages which were not moved, I add temporary rules for that folders and rules pushed that messages to the intended folders. I later deleted that temporary rule.
It returned previously that message can't be moved. By the way, I didn't check if duplicate is being created in destination folder or not. However, now if I move some of the messages, it return back to inbox after some time without any warning message.
I am using POP account and it being downloaded in the system and then I move it. I am using Yahoo Small Business email services.
I didn't try IMAP account messages to move i.e., I am using Gmail as well but all message I leave on server.