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iPad Pro 11 (2018),software update/ network issue

Hello, I just purchased a new iPad Pro 11 (2018), for some reason it does not connect to the internet, although it detected the wifi fine, my router is fine as well. Besides I tried to update through iTunes, but that also did not work. I already tried, network reset, forget network, reset to factory setting. Could u help? thank you.

Posted on Oct 24, 2019 2:39 PM

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Posted on Oct 24, 2019 5:37 PM

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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iPad Pro 11 (2018),software update/ network issue

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