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Emails have stopped arriving into Mail

iMac 21.5" 4K, macOS 10.14

Posted on Oct 24, 2019 2:18 PM

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Posted on Oct 24, 2019 3:44 PM

Have you changed your password lately?


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

3 replies

Oct 24, 2019 6:41 PM in response to clem129

Ah, OK...


Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.

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