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Payment failed

I cant buy anything from the game art of conquest with real money. If i try to do that it says: your purchus failed, try connecting apple support. Normally it worked but the last 3 days i cant buy anything. I have enough credit, so i dont know why it keeps failing

iPhone XS, iOS 13

Posted on Oct 24, 2019 8:09 PM

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Oct 30, 2019 5:13 PM in response to samed58

Hello samed58,


Welcome to the Apple Support Communities. I understand the payment for a game is not going through. I'll gladly get you to the right place and help in any way I can.


Be sure to check the payment information for your Apple ID is up-to-date and accurate: Change, add, or remove Apple ID payment methods


If everything is accurate, reach out to the iTunes Store team here: Get Support


Cheers.

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