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I received 4 emails in the span of a few minutes from Apple saying my Apple ID has been locked and i have to unlock it today but the email seems like a scam. How do i find out if this email is real and if my account is really locked?
iPhone XS, iOS 13
Ignore it and don't click on any of the links. Not from Apple.
If your account was really "locked" you would run into other problems. If in doubt, contact Apple Support directly and ask them.
Good luck!
Ignore it and don't click on any of the links. Not from Apple.
If your account was really "locked" you would run into other problems. If in doubt, contact Apple Support directly and ask them.
Good luck!
Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. You won’t receive a response.
This article has good tips for spotting "phishing" emails.
Good rule is they usually have hyperlinks or buttons they want you to click on. And if you hover your mouse over the links you can usually see a web address that isn't quite right, e.g. not apple.com.
https://staysafeonline.org/blog/5-ways-spot-phishing-emails/
Suspicious Email
