my iphone Xs max back camera wont work

I have an iPhone XS Max but when I use the back camera. It doesn’t work at all. Not even the flash works for anything including Snapchat. Is my phone broken or is this happening to other people with the new update?

Posted on Oct 26, 2019 2:44 AM

Reply
1 reply

Oct 31, 2019 2:36 PM in response to Miguel1garcia2

Hi there, Miguel1garcia2.


I see that the Camera and flashlight on your iPhone XS Max have stopped working after upgrading to iOS 13, and I'm glad to help.


If the camera on your iPhone, iPad, or iPod touch isn't working -- This article provides the information and steps that you need when the camera isn't working on your iPhone.


If the flash on your iPhone, iPad, or iPod touch isn't working -- If you were able to get the camera working, this article can help with flash issues.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone Xs max back camera wont work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.