You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my new iPhone 8+ doesn't recognize my passcode

my new iPhone 8+ does not recognize my passcode


iPhone 8 Plus, iOS 13

Posted on Oct 26, 2019 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2019 8:03 AM

Forgot


I am sorry, if you have forgotten your Lock Screen passcode and there is no backup, then all data is lost. If you have forgotten the Screen Time Passcode and even if you have a backup everything is lost because restoring will bring back the screen time restrictions (Status Quo).


Forgot either? Click below…


Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Click->If you forgot the answers to your Apple ID security questions - Apple ...

1 reply
Question marked as Top-ranking reply

Oct 26, 2019 8:03 AM in response to tom3d

Forgot


I am sorry, if you have forgotten your Lock Screen passcode and there is no backup, then all data is lost. If you have forgotten the Screen Time Passcode and even if you have a backup everything is lost because restoring will bring back the screen time restrictions (Status Quo).


Forgot either? Click below…


Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Click->If you forgot the answers to your Apple ID security questions - Apple ...

my new iPhone 8+ doesn't recognize my passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.