SIM NOT VALID

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b_soare Author

Level 1

8 points

SIM NOT VALID

hi, i bought a iphone 6s+ form ebay unlocked

when i insert the sim card, the phone show me SIM NOT VALID.

what can i do? Please help!

iPhone 6s Plus

Posted on Oct 26, 2019 12:59 PM

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Answer 1

Best reply

KiltedTim

Level 10

197,398 points

Oct 26, 2019 1:30 PM in response to b_soare

ONLY the carrier it's locked to can unlock it. Contact them and ask.

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Answer 2

b_soare Author

Level 1

8 points

Oct 26, 2019 1:50 PM in response to KiltedTim

what dose it mean?

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Answer 3

KiltedTim

Level 10

197,398 points

Oct 26, 2019 1:03 PM in response to b_soare

The phone you bought is NOT unlocked.

Only the carrier it's locked to can unlock it.

Return it and get your money back. The seller lied.

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Answer 4

b_soare Author

Level 1

8 points

Oct 26, 2019 1:25 PM in response to KiltedTim

but can i unlock the phone?

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Answer 5

b_soare Author

Level 1

8 points

Oct 26, 2019 1:34 PM in response to KiltedTim

i don't konw the carrier. How can i find what carrier is it? Thank you.

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Answer 6

KiltedTim

Level 10

197,398 points

Oct 26, 2019 1:35 PM in response to b_soare

Call AppleCare and give them the serial number of the phone. They should be able to tell you.

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Answer 7

Oct 26, 2019 2:08 PM in response to b_soare

It means that the phone is locked to a carrier. The seller lied to you.

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Answer 8

b_soare Author

Level 1

8 points

Oct 26, 2019 2:19 PM in response to Lawrence Finch

ok.thank you

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SIM NOT VALID

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