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why does a spinning colored ball appear with some programs, which then freeze

why does a spinning colored ball appear with some programs, which then freeze

iMac 21.5" 4K, macOS 10.14

Posted on Oct 27, 2019 6:37 AM

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Question marked as Best reply

Posted on Oct 27, 2019 8:47 AM

Please download and run Etrecheck  It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information. Allowing full drive access will improve the quality of the report.


To post the log file click on share report and use the Page icon in your reply window.

2 replies
Question marked as Best reply

Oct 27, 2019 8:47 AM in response to nadya291

Please download and run Etrecheck  It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information. Allowing full drive access will improve the quality of the report.


To post the log file click on share report and use the Page icon in your reply window.

why does a spinning colored ball appear with some programs, which then freeze

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