Mail quits on launch on iPad 4th gen running iOS 10.3.3

Does anyone have a solution to Mail quitting on launch on the iPad 4th gen running iOS 10.3.3? It just started yesterday. Everything is up to date. I tried a hard reset (power and home buttons held at same time until Apple logo appears), but it didn't help. Thank you.

iPad, iOS 10

Posted on Oct 27, 2019 8:37 AM

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Posted on Oct 27, 2019 3:24 PM

Hello,


Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


2 replies

Oct 27, 2019 4:18 PM in response to QuickPost

Thank you for your reply. I did not try yet to reset All Settings. But, here is what I did.


I disabled my POP accounts and left only my Google account, and Mail successfully launched. I added back one of my POP accts and Mail launched successfully, again. However, enabling the other POP account caused Mail to crash again. I then read on an old post to disable email threading in the Settings/Mail, and this solved the problem. The second POP account did have alot of threaded emails, while the first did not have any.


I have reenabled email threading again, and it still seems to be okay. Maybe, in time, this problem will popup again. However, for now, Mail seems to be working.

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Mail quits on launch on iPad 4th gen running iOS 10.3.3

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