Подвисает анимация разблокировки

Hello Pharma_first,

I see you're having an issue with the unlock animation freezing. I'd be happy to look into this with you.

If you restart your iPhone, does the issue remain? Also, are you using the most recent version (13.2) of software on your iPhone? If not, let's go ahead and update the software and test to see if the issue remains.

Restart your iPhone

Update your iPhone, iPad, or iPod touch

If the issue remains, respond back with the answers to the following questions.

1. When did this issue begin?
2. Does this happen every time you try to unlock your iPhone?

Thank you for using Apple Support Communities.

Hello Pharma_first,

If you're unable to contact Apple Support, you may try calling us via telephone at the number for your country. A list of numbers can be found here: Contact Apple for support and service

Thank you for using Apple Support Communities.

Hi Pharma_first,

Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!

Hello Pharma_first,

Thanks for providing those additional details. Can you tell us a little more about what you're experiencing when you enter the purchase history? Are you not seeing the purchase history? The more details that you can provide the better we can assist you with the issue that you're having.

Thank you for using Apple Support Communities.

Hello Pharma_first,

Thanks for the screenshot. At this point, the best option would be for you to reach out to Apple Support. You can reach them with the link below.

Get Support

Thank you for using Apple Support Communities.