I received a used apple watch but the previous owner did not deactivate it from his account before setting up his new watch. He called his carrier and they said they took care of removing the old watch from his phone when they set up his new watch but it did not work. Can the service carrier do this?
Apple Watch, watchOS 4
The carrier can cancel the cell service on it, but cannot themselves remove it from an Apple ID account.
The original owner needs to follow these steps:
next to your Apple Watch.Once that is done, the Apple Watch should be able to be set up with your iPhone.
More details here: About Activation Lock on your Apple Watch - Apple Support
The carrier can cancel the cell service on it, but cannot themselves remove it from an Apple ID account.
The original owner needs to follow these steps:
next to your Apple Watch.Once that is done, the Apple Watch should be able to be set up with your iPhone.
More details here: About Activation Lock on your Apple Watch - Apple Support
can the cell carrier deactivate the apple watch
