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i cant connect to app store unless im connected to wifi

I can’t connect to App Store if I’m not connected to wifi. Have enabled App updates already, have enabled App Store in cellular (Mobile) as well. Pls help (using iPhone 11 pro max)

iPad Pro, iOS 13

Posted on Oct 29, 2019 5:54 AM

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Question marked as Best reply

Posted on Nov 3, 2019 5:44 PM

Hello JaePamintuan1677 and welcome to Apple Support Communities.


I see you're having some difficulty connecting to the App Store while on a cellular connection.


Start by making sure the Date & Time on your device is set correctly.


Get help with the date and time on your iPhone, iPad, and iPod touch - Apple Support


Also, make sure you're running the most current version of iOS (13.2 at the time of this post).


Update your iPhone, iPad, or iPod touch - Apple Support


Cheers.

3 replies
Question marked as Best reply

Nov 3, 2019 5:44 PM in response to JaePamintuan1677

Hello JaePamintuan1677 and welcome to Apple Support Communities.


I see you're having some difficulty connecting to the App Store while on a cellular connection.


Start by making sure the Date & Time on your device is set correctly.


Get help with the date and time on your iPhone, iPad, and iPod touch - Apple Support


Also, make sure you're running the most current version of iOS (13.2 at the time of this post).


Update your iPhone, iPad, or iPod touch - Apple Support


Cheers.

i cant connect to app store unless im connected to wifi

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