About a month after I got my iPhone X the green line appeared on the side of my screen and was always there. I just left it and forgot about it. Now the green comes all the way up and down my screen and flashes like in the video. My display won’t turn on a lot of times either. Any suggestions? Thanks!
iPhone X, iOS 12
Hey there keaton39,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues with your iPhone display. I’ll be happy to help with this.
From the video and description, this seems like it’s possibly a hardware issue. Before you look into service, back up your iPhone and restore it to factory settings with these steps:
How to back up your iPhone, iPad, and iPod touch
Restore your iPhone, iPad, or iPod to factory settings
Test it out if this state. If the issue continues in factory condition, you’ll want to reach out to Apple Support so they can look into your service options with you:
Cheers
Hey there keaton39,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues with your iPhone display. I’ll be happy to help with this.
From the video and description, this seems like it’s possibly a hardware issue. Before you look into service, back up your iPhone and restore it to factory settings with these steps:
How to back up your iPhone, iPad, and iPod touch
Restore your iPhone, iPad, or iPod to factory settings
Test it out if this state. If the issue continues in factory condition, you’ll want to reach out to Apple Support so they can look into your service options with you:
Cheers
Display Problem with IPhone X
