Location Services grayed out

Question

Level 1

8 points

Location Services grayed out

I have an iPhone 6 running iOS 12.1.4 (16D57). I need to change the Location Services for some of my apps, but are unable to turn Location Services on or off because it is grayed out in Settings>Privacy>Location Services.

I followed the recommendations from a previous post to go to Settings>General>Restrictions to check that it is not blocked from there, however, I cannot find the Restrictions menu item on my phone.

What can I do to recover the Restrictions menu item so I can again use Location Services settings?

iPhone 6, iOS 12

Posted on Oct 29, 2019 6:26 PM

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Answer 1

Speedy-1 Author

Level 1

8 points

Oct 29, 2019 6:35 PM in response to deggie

It's grayed out in the on position, and I can see the location services item for individual apps, however, they're grayed out and when I tap on them, nothing happens.

What is Screen Time and how do I find it?

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Answer 2

Speedy-1 Author

Level 1

8 points

Oct 29, 2019 6:57 PM in response to deggie

Thanks Deggie, that solved the problem.

I'm going to upgrade to new iPhone soon, so I didn't see the need to upgrade iOS. Also, after last upgrade, I started having problems with touch screen being unresponsive. I don't want to have any other issues come up.