You can make a difference in the Apple Support Community!
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
is this correct? Two incidents over a two year period @ $29 per incident? Is each component considered an individual? Meaning if I break the left pod, than a month later I break the right pod I’m all done with the $29 per incident? Or if on breaks the repacked both pods and case?
iPhone XS Max
Hello GellieG,
Thank you for visiting Apple Support Communities. I'd be happy to answer your question about AppleCare+ for your AirPods.
Each component is covered by one incident. If you break the left AirPod, and then the right, both incidents would be used to cover the damage. You can find more information here: Enjoy 2 years of peace of mind when you buy AppleCare+ for Headphones.
Take care.
Hi Alex, Still not completely understanding. If I break the left AirPod, and then the right, both incidents would be used to cover the damage. So the Left AND the right EarPods is one incident? Or If I break the left and then the right thats two incidents, and then I'm out of Apple care? thanks
Hi GellieG,
Thank you for your reply.
To clarify, one incident would be used per damaged AirPod. Two damaged AirPods would equal two used incidents.
Have a great day.
apple care plus for AirPod Pro
