taking a screen shot

I opened the Keyboard viewer and could conform that when I use the RHS Command key and then press the LHS Shiift, both keys are highlighted . However, when I use the LHS Command key and LHS Shift the Shift highlight is removed from the viewer. So that explains why the screenshot does not work with the (normally used) LHS keys.

Great. Thanks

I also viewed the Mac Help Guide in Table of Contents - high sierra

However I couldn't figure out how to download he document for offline reading.

Is there some way to do that?

I tried taking a screen shot and it worked, and the file got saved to my desktop as an image file. I am sure I will find instructions online about how to change the default SAVE location.

My Finder lists in Favorites> Applications, Downloads, Recent, Airdrops

and below that

iCloud> iCloud Drive, Desktop, Documents

How do I create and save a file to a "local" Documents folder. I tried creating one in Favorites but couldn't.

I have been using an IBM since 1990, and so I was trying to make a local Documents folder.

Do I need to open a fresh Post to ask this question?

Thanks a million

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Answer 3

BDAqua

Level 10

239,111 points

Oct 31, 2019 3:54 PM in response to appleconnoisseur

Which MBP do you have?

Does yours qualify for Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro...

https://support.apple.com/keyboard-service-program-for-mac-notebooks

Eligible Models

To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

▪ MacBook (Retina, 12-inch, Early 2015)

▪ MacBook (Retina, 12-inch, Early 2016)

▪ MacBook (Retina, 12-inch, 2017)

▪ MacBook Air (Retina, 13-inch, 2018)

▪ MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)

▪ MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)

▪ MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)

▪ MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-inch, 2016)

▪ MacBook Pro (15-inch, 2017)

▪ MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-inch, 2018)

▪ MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-inch, 2019)

Note: No other Mac notebook models are part of this program.

https://www.apple.com/support/keyboard-service-program-for-mac-notebooks/

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Answer 4

Oct 30, 2019 8:48 PM in response to BDAqua

Hi BDAqua,

Thanks for your response.

I am a newbie to Mac. Please could you tell me how to open the Keyboard viewer.

I thought it might be in Preferences> Keyboard but couldn't find it there.

Thanks

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Answer 5

Nov 1, 2019 9:31 AM in response to BDAqua

Mine is a MBP 15" mid-2012 so it does not qualify for the Keyboard service program

What did/does the MBP Keyboard service program do?

Do you have a suggestion for my other query:

My Finder lists in Favorites> Applications, Downloads, Recent, Airdrops

and below that

iCloud> iCloud Drive, Desktop, Documents

How do I create and save a file to a "local" Documents folder. I tried creating one in Favorites but couldn't.

I have been using an IBM since 1990, and so I was trying to make a local Documents folder.

Do I need to open a fresh Post to ask this question?

Thanks

Reply

Answer 6

BDAqua

Level 10

239,111 points

Nov 1, 2019 10:55 AM in response to appleconnoisseur

What did/does the MBP Keyboard service program do?

You send it in & they replace the bad keys.

Well, iCloud messes with a lot of things, cant think of a more Rube Goldberg way of doing things, but in Finder, say in your Desktop File>New Folder. maybe call it Docs2 or such.

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