My initial reply to this thread was deleted/censored by Apple today.
Censorship = trust issues because what other issues are Mac hiding from their (once) loyal users??? I've been a Mac user for 13 years.
I hope you solved your problem. Apple Support's fix for my computer has left it glitchy and now even locks me out of my Time Machine backup as well as my main external hard drive. I will be calling them until they fix my computer the way it was - not the way Mac wants it to be.
My Mac mini functioned perfectly prior to (or or about) 15 July 2015 when Security Update 2020-004 tried to install itself on my Mac but ended up causing my mini to enter an infinite loop every time I started it up.
Computer problems caused by Mac's/Apple's own software are problems that Mac/Apple should address and should make their users aware of - not hide them by deleting comments: because this action looks and feels like 'cover up', not transparency and 'we want our users to have the best experience'.
There are significant problems now - who knows how many users' problems Mac are truly hiding? Trust has evaporated.
I expect this comment to be deleted by Apple too.