Iphone 11 pro voice problem while calling

Hi,


I have a problem with my Iphone 11 pro. When I am making calls my voice was very hard to hear. It like a digital and interrupting every second. Also it is very noisy.


I already changed my phone 3 times, but still i have the same problem.


please advise

iPhone 11 Pro, iOS 13

Posted on Oct 30, 2019 9:56 PM

Reply
44 replies

Nov 5, 2019 10:30 AM in response to gor257

Greetings gor257,


Thanks for visiting the Apple Support Communities! I understand your voice doesn't sound as clear as expected while on a phone call with your iPhone.


To help isolate this behavior, I suggest testing and troubleshooting the microphones, as outlined in the following support article: If the microphones on your iPhone, iPad, and iPod touch aren't working - Apple Support


Let me know how it goes from here.


Kind regards.

Feb 2, 2020 10:23 AM in response to gor257

i has two exhaustive support calls with Apple about this issue with my new iPhone 11. I was told this is a known issue that should be resolved in the next update or two, the first of which was yesterday’s patch. Phone has been updated and sound has improved but it still sounds to the listener on the other end of my call that I talking on a speaker phone. It is incredibly frustrating for sure as most of us will have invested more on this phone than any other phone prior, and Apple still isn’t addressing it formally in writing anywhere that I have found. The notes on this update said nothing about it (see attached).

Feb 5, 2020 5:32 AM in response to Zakspeedf1

I don’t want to jump the gun on this issue !

but as I reported above I still had the same issue after last update ,

a day after I updated I went into settings

and reset ALL network settings

all calls for last 2 days have been fine !

i haven’t reset network setting over past 3 months , I did do it a few times when the problem arose , but never helped

i would have thought a new update would automatically get new network settings

anyway I will keep updated here !

Jan 21, 2020 6:17 AM in response to gor257

@support


Hi,

I have the same problem (my voice sound like robotic.).

Iphone 11

IOS 13.3 (17C54)


My mobile operator Vodafone Ukraine - I visited Vodafone office and they says that the problem with Iphone 11 and 11 pro because other devices and other Iphone models works fine, but they have a lot of requests from users which uses new Iphones 11 and 11 pro and all of them has the same problem. So I hope @support will provide an answer because it's very common problem for users which uses Iphone 11 in Ukraine.


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Iphone 11 pro voice problem while calling

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