iOS 10.3.4

my iphone 5 doesn't want to update.it keeps telling me there's been an error..


iPhone 5, iOS 10

Posted on Oct 31, 2019 1:01 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2019 11:14 PM

Hey!

The best solution for you is to update via iTunes, since Apple itself said that you won't be able to update over-the-air after November 3rd, if you're rocking iPhone 5. As far as I understand, It may also affect any other device, if you're firmware is old enough.

So here's the guide: https://support.apple.com/en-us/HT204204

Couple of colleagues came to me recently with the same problem and iTunes worked like a charm!

5 replies
Question marked as Top-ranking reply

Nov 4, 2019 11:14 PM in response to Elle4000

Hey!

The best solution for you is to update via iTunes, since Apple itself said that you won't be able to update over-the-air after November 3rd, if you're rocking iPhone 5. As far as I understand, It may also affect any other device, if you're firmware is old enough.

So here's the guide: https://support.apple.com/en-us/HT204204

Couple of colleagues came to me recently with the same problem and iTunes worked like a charm!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 10.3.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.