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IBF73 Author

Level 1

8 points

FORGOT PASSWORD

i FORGOTE THE PASSWORD TO UNLOCK MY iPHONE BACKUP, HOW TO RETRIEVE IT OR CHANGE IT?

iPhone 7, iOS 13

Posted on Oct 31, 2019 1:18 PM

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Posted on Oct 31, 2019 1:32 PM

You cannot. It only exists on your device. If you cannot remember the encryption password for your backup, you will have to restore the iPhone to factory and set it up as new. You will need to delete that backup in iTunes as well, as it contains the password. Once you remove that backup and set the phone up as new, you will be able to turn off the encryption, and start backing up the phone again. About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support

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FORGOT PASSWORD

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