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Having problems with changing my Apple ID on my ipad

I keep trying to sign in to my Apple ID on my iPad that I won at work last year. It was set up under my old work Email that I no longer have access to. When I put in the new ID from my new phone it says “this email is already in use”, and let’s me go no further. I don’t know much about apple products but I have had issues with both my phone and iPad signing in to something as simple as downloading apps

iPad Pro 12.9-inch Wi-Fi, Cellular

Posted on Oct 31, 2019 5:20 PM

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Posted on Oct 31, 2019 5:35 PM

Hello,


I suggest that you reach out to Apple for assistance.


Contact AppleCare

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Having problems with changing my Apple ID on my ipad

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