Who do I contact if my bank says a charge tried posting to my bank acct for $159.36 but there is nothing in my receipt history

I got a call from my bank stating a $159.36 charge from ITunes tried posting to my bank acct. Bank is holding my acct because there is no charge of that amount in my Acct receipts with ITUNES

Posted on Nov 1, 2019 6:42 AM

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Posted on Nov 1, 2019 6:45 AM

Click on the link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> https://support.apple.com/HT201382 - If you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under the your purchase history or subscriptions. Ask family members about those or check your receipts.

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Nov 1, 2019 6:45 AM in response to navydevil92

Click on the link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> https://support.apple.com/HT201382 - If you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under the your purchase history or subscriptions. Ask family members about those or check your receipts.

Nov 1, 2019 8:09 AM in response to navydevil92

It may be credit card fraud in which case that is something your financial institution needs to handle (also mentioned in the document I linked which I hope you read since it covers a number of reasons explaining unrecognized Apple charges, but I know people really prefer to get individual listings of things in posts here than have to read an official Apple Support document).


One thing is, if it is a valid Apple charge to your account and you blocked payment, you'll know about it from Apple when they disable your account for non-payment. If it isn't and somebody is trying card fraud for their account, then they will hear about it. :-)

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Who do I contact if my bank says a charge tried posting to my bank acct for $159.36 but there is nothing in my receipt history

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