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Whenever I call ppl or ft they can’t hear me but i can hear them

Why does this happen??

iPhone 6s Plus, iOS 12

Posted on Nov 1, 2019 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2019 10:10 AM

Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup


If that doesn't work, if you live near an Apple Store, make a Genius Bar appointment to have the device/computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Take the original purchase receipt with you.



Genius Bar Reservation US




Authorized Service Provider

1 reply
Question marked as Top-ranking reply

Nov 1, 2019 10:10 AM in response to IsabelEscobar

Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup


If that doesn't work, if you live near an Apple Store, make a Genius Bar appointment to have the device/computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Take the original purchase receipt with you.



Genius Bar Reservation US




Authorized Service Provider

Whenever I call ppl or ft they can’t hear me but i can hear them

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