Apple tv app not working on iphone 11 pro max

It could definitely be expensive, and I’m not suggesting you stream via cellular.

I thought my app was broken and had a screen similar to the original post because I wasn’t on a network that allowed for access to streaming video. Switching on the cellular network confirmed that my app wasn’t broken and helped me to establish that the network was at fault.

Try resetting network settings

in settings - general - reset - reset network settings

Hi kashikhan,

Thanks for coming to Apple Support Communities for help today with your Apple TV app. It seems that you are unable to navigate inside of it and don't see any content.

You have tried some great troubleshooting by deleting and reinstalling the app. Did you restart as well? Restart your iPhone

Have you verified the app is available in your country or region? Availability of Apple Media Services

If it does show as available, please contact Apple Support.

Have a fantastic day!

Check your settings. How are you allowing AppleTV to connect? WIFI or Cellular?

Yes true, I used the same approach to determine my Network was to blame..

I’m finding the TV App isn’t always the same content view each time I go to it.

None of these suggestions work. Most of the time I am unable to browse anything other than downloaded videos on my iPhone. It’s like there is only one screen to view. I’ve followed every tech support step. Is there going to be a patch update for this?

hello Kashikhan, was this problem solved? I have the same problem.

I've been having this same issue, and I was wondering if you ever found a way to fix it?

I just buy new iPhone 11pro max and want open Apple TV app on my phone but i can’t able to see anything..

I have a subscription and still have to pay for Apple TV , why ? And yes I did have the same problem I have deleted the app and installed again, and then troubleshooting

make sure you are connected to the internet. The Wifi network you are connected to may not allow for streaming video. You may need to turn on the cellular data for the TV app. Settings>Cellular>TV

I thought my TV app was broken until I switched this on and then all of my past purchases appeared.

That could become very expensive to use cellular.

I’d still suggest resetting network settings: in settings - general - reset - reset network settings and reboot the wifi modem. Because it should work with a solid wifi connection.