You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My MacBook Air running High Sierra can only be started by holding down the Power button all through startup and login. It then asks to shut down, and does so even if not directed to. The machine is now useless. Any suggestions other than a discus throw?
MacBook Air 13", macOS 10.13
Boot into Safe Mode for some app tests to see if rebuilding the caches and disabling some add-ons avoids the issues, and boot Hardware Test or Diagnostics for hardware tests, then potentially a repair if there’s a hardware issue shown.
Boot into Safe Mode for some app tests to see if rebuilding the caches and disabling some add-ons avoids the issues, and boot Hardware Test or Diagnostics for hardware tests, then potentially a repair if there’s a hardware issue shown.
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
In fact, do 3 in a row, takes a bit of time.
Intel-based Macs: Resetting the System Management Controller (SMC)...
Thank you very much, but this doesn’t work for my computer. It won’t even allow me to boot in Safe Mode. If I don’t hold down the Power key, it won’t even get to the Logo screen. If I let up on the Power key, it immediately shuts down. No chance to get to the Shift key.
If the NVRAM and SMC reset fails, throw it. Or probably better, take it in for service. Your call.
No matter what I do, it keeps showing the dialogue box “Are you sure you want to shut down your computer now”? No matter how many times I hit Cancel, it shuts down.
My MacBook Air shuts itself off constantly. I can only start it by keeping the power button pressed during startup and login. Then it constantly asks to shut down or restart.
