My Account has been disabled in the App store and iTunes , what can I do ?

The pop up message I was getting was,

"Your account has been disabled in the App store and iTunes".

It was not an E-mail message but a pop up that showed up whenever I attempted to download a new App or retrieve an App from iCloud .

The notification was not a Scam but an authentic "Pop up notification" ftom Apple .

I have succesfully been able to solve the problem after contacting yhe Apple security team .

I'm sorry to have posted more than once but I had to post again when I realised that the first post was not detailed enough .

Sorry for the inconvenience and Thank you for your response.

The issue was resolved succesfully today .

Good day, Eric .

   This afternoon, I finally succeeded in getting through to the Apple account security team in South Africa over the phone . 

  This time the line was a bit clearer and I was able to provide the required information and answer all the questions directed at me to verify if the account actually belongs to me .

   After verification, the disabled account was successfully enabled and activated . 

   Thank you for your assistance .

Stay blessed .

Thank you very much Eric .

I tried the link to Apple support but, The response I kept getting was,

" We are unable to complete your request at this time. Please try again or come back later " .

Prior to trying the Apple support link , I tried filling out the form but at the point where I was required to "Submit", that section could not be clicked and I was unable to submit the completed form .

In addition I was not able yo click the "Reply" tab in order to reply to your suggestions .

All this while I was making the attempts from my iPad and this rvening I decided to attempt filling the form from my Android phone and I was able to submit the form as well as to reply you .

I am awaiting a reply from the submitted form and will keep you informed .

Thank you very much, Eric and God bless .

Yes, Eric , it took a while but it was worth the wait and it's working now .

Take care and Thank you once again .