iPhone X - iOS 13 - FaceTime rear camera issues

Hello FA57TAZ,

Thanks for asking the Apple Support Communities for help with FaceTime and the rear camera.

Since it sounds like the app is freezing, please start with this help article: If an app unexpectedly quits, stops responding, or won’t open - Apple Support

If you need more help, it may be beneficial to reinstall iOS using iTunes. Before reinstalling you should make a backup of your data before the next steps. You can make a backup in iCloud or iTunes using this article: How to back up your iPhone, iPad, and iPod touch - Apple Support

After your data is backed up, you can reinstall iOS using iTunes. The reason we need to use iTunes for this step is to get a new copy of iOS installed to your device. Use this article to reinstall the iOS: If you can‘t update or restore your iPhone, iPad, or iPod touch - Apple Support

Please pay close attention when you reach step 4. Once iOS is reinstalled, test if the issue is still occurring.

Thanks again and have a great rest of your day.

Yes. Happened today on latest ios13. Can setup face time on front camera. But swap to back fails or freezes. I see occasionally an other application is using the camera. None are open. Restarts do nothing. It’s a bug

Just as you describe.

Have you found a resolution or waiting for an update?

I have the same exact issue and have been working with Apple support to resolve it. I will let you know once they find a solution.

I’m having the exact same issue. Following this thread in hope of a solution being posted...