AirPod Pro Microphone Call Quality

Since using the Airpod Pros this week and on calls people have been commenting on how they are having a hard time hearing me. This is something that never happened with my regular AirPods. From what I can gather it sounds like the external noise cancellation or noise reduction algorithm is getting confused with the noise outside and my voice and effectively cutting out or reducing my voice and boosting the background noise.  

Are others running into this problem? The common complaint I’m getting when talking on the phone with the Airpod Pro is that the background noise is too loud.

Posted on Nov 2, 2019 5:58 AM

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755 replies

Sep 19, 2023 3:56 PM in response to Syrcle

For anyone experiencing this, there's a good chance the cause is they're fake. Just happened to me.

They even pair, and show in my AppleID devices etc. But handoff between phone and macbook is clunky (needed to unpair from one first, unlike my genuine Airpod Pro 1's which seemlessly transitioned)


The other giveaway is current fakes can't remove the ear tips, and the case can't play the sound from FindMy, see this vid for all differences https://www.youtube.com/watch?v=G_jUsb4GTVo

Sep 26, 2023 5:46 AM in response to Syrcle

I found a way to improve things. I’m using APP 1st generation and have struggled with this for years. When in a call, go to control centre then at the top right select “Mic Mode” and then “Voice Isolation”.


When I did this, the other person had no difficulty hearing me by a busy road where previously I would have cut out when cars passed.


Hope this helps.

AirPod Pro Microphone Call Quality

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