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Apple TV 4K HDR Issue

I’ve been having this issue for a long time and I can’t seem to find a solution. Anytime my Apple TV is playing anything with HDR (or Dolby Vision) it washes out any type of dark color and the picture always looks like the pic below. I have an LG tv with both HDR and Dolby Vision and I don’t get these problems with either my TV apps or Xbox, how do I solve this issue? Please help


Posted on Nov 3, 2019 10:09 PM

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Posted on Nov 4, 2019 1:07 AM

I'm having the exact same problems. I fixed it in my Netflix app by making some changes that I found on a Netflix forum. But it still does it for this app. It's like it can process the blacks in signal properly. I have no issues like this with my Nvidia Shield play Dolby Vision content


Apple setup

4k SDR 60Hz (Tried the others also)

Chroma 4.4.4.

Frequency and dynamic range match on..


So because i'm getting 4.4.4. I know my cables are good one's. (Cost me nearly £100 for 3)



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Nov 4, 2019 1:07 AM in response to RayReiMK

I'm having the exact same problems. I fixed it in my Netflix app by making some changes that I found on a Netflix forum. But it still does it for this app. It's like it can process the blacks in signal properly. I have no issues like this with my Nvidia Shield play Dolby Vision content


Apple setup

4k SDR 60Hz (Tried the others also)

Chroma 4.4.4.

Frequency and dynamic range match on..


So because i'm getting 4.4.4. I know my cables are good one's. (Cost me nearly £100 for 3)



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Nov 4, 2019 8:44 AM in response to wiwer

I have all the same settings, it doesn’t happen when I turn the dynamic range off but that means It won’t let me use any HDR. I’ve bought new cables hoping it would solve the problem and it hasn’t. I don’t know what else to do, this doesn’t happen with any other device that has HDR other than Apple TV. I just want to find a solution because if there is none then this is literally a waste of money of the devise can’t supply proper HDR

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Nov 4, 2019 11:26 AM in response to RayReiMK

I have had this same issue on three different TVs, but it only happens in very dark scenes. I'm even seeing in dark scenes with new AppleTV+ content. I'm using the 4K HDR 60hz DV setting but I have tried the others and Dolby Vision looks so much better in all but the darkest scenes (for Dolby Vision content) so I keep at the highest setting.

I have a TCL 55R625 TV, so I do have to set the HDMI port to Enhanced (hdmi 2.0), and I have tried different cables of course, but the internal Netflix app on the TV plays Dolby Vision content correctly making me suspect there is an issue with Dolby Vision over HDMI in certain profiles (Dolby Vision profile 5 is what apple uses). It could be on the TV side and the Dolby Vision Tone Mapping Library that the TV is using or it could be the way the stream is processed. All I know is that I've tried everything I can think of at this point.

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Nov 4, 2019 12:57 PM in response to RayReiMK

That just switches the HDR on and Dolby Vision off. That's what happens with mine. I found a weird fix for mine. If I switch inputs on my av amp when the apple+ show is playing it fixes itself. Just watched the 3 episode of See with no problems.. Liking this show too.

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Apple TV 4K HDR Issue

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