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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
hi, i've been experiencing a lot of trouble with an app called videoland (dutch streaming service) and now my phone is stuck in the loading screen while other features (even turning off my phone) is not working anymore. What can i do?
iPhone 11 Pro Max
Hi priyasheombar,
Thanks for using Apple Support Communities! I see you're having she issues with an app and with your iPhone not responding, and I'd like to help.
If your iPhone is still not responding, go ahead and force restart it: If your iPhone, iPad, or iPod touch won't turn on or is frozen
Once your iPhone is back on again, follow the steps here for the app which you're having issues with: If an app unexpectedly quits, stops responding, or won’t open
Take care!
Hi priyasheombar,
Thanks for using Apple Support Communities! I see you're having she issues with an app and with your iPhone not responding, and I'd like to help.
If your iPhone is still not responding, go ahead and force restart it: If your iPhone, iPad, or iPod touch won't turn on or is frozen
Once your iPhone is back on again, follow the steps here for the app which you're having issues with: If an app unexpectedly quits, stops responding, or won’t open
Take care!
phone crashed
