can’t merge calls

hi. my friends and i would like to have a 3 way call (iphone 7, iphone 8 and iphone XS max) and none of us seem to be able to merge calls. each of us has called one person and can add another person to the call but the first person would be put on hold. whenever we press the merge calls button nothing happens. please help. thanks

iPhone XS Max, iOS 13

Posted on Nov 4, 2019 8:18 AM

Reply
1 reply

Nov 8, 2019 12:51 PM in response to macbookqueen

Hey macbookqueen,


Thanks for using Apple Support Communities! I understand you want to merge your calls so you and your friends can all chat. I certainly understand wanting to use this feature, and I'm happy to help.


I recommend taking a look at the resource below. This goes over some great information about merging calls, and availability of this feature depending on your network. Specifically the information under "Start a conference call".


While on a call


Thanks again, and have a great day!

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can’t merge calls

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