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Broken camera on new phone

I just bought my new iphone 11 last week. I have a case protector on the phone but i just noticed that my lower camera has a crack. Took it to verizon store where i bought it and they can do nothing about this. Is this a warranty coverage issue or what can i do?

Posted on Nov 4, 2019 3:32 PM

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Question marked as Top-ranking reply

Posted on Nov 4, 2019 3:46 PM

Take the iPhone to an Apple Store or Authorized Apple Service Provider.


It would be a warranty item if a manufacturing defect caused the issue.


Regardless, the folks at the Apple Store or Authorized Apple Service Provider will advise you about next steps.


1 reply

Broken camera on new phone

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