network problem

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Level 1

9 points

network problem

since i updated my iphone 8 + to IOS 13 i started having problem with mobile network connection. no signal appears after the making or answering calls.

please help

iPhone 8 Plus, iOS 13

Posted on Nov 5, 2019 2:37 AM

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Answer 1

ProustGiulio

Level 10

208,536 points

Nov 5, 2019 3:00 AM in response to Ainuqa

Follow ALL the steps provided in this support guide:--> If you see No Service or Searching on your iPhone or iPad - Apple Support

If you still get no help, have your device inspected at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

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Answer 2

Ainuqa Author

Level 1

9 points

Nov 5, 2019 6:48 AM in response to ProustGiulio

Dear Giuliu,

Thanks for your reply.

i try all the steps you rote but still no signal appears after making or answering calls while connected to WiFi network.

Our carrier in Georgia explained that this meter is for ios 13.

In our region other users have the same problem on iphone 8 or 8+.

Maybe apple team will check it and fix in upcoming update.

Regards

Goga

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