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8107 Views 4 Replies Latest reply: Jul 16, 2010 7:28 AM by dj9928
Currently Being ModeratedJul 16, 2010 4:10 AM (in response to dj9928)Not sure about UK.
But when I had to send a phone in before.
Next day got box with temp phone.
Sent back that day.
They got next day.
Two days later I got my refurbished phone back and sent back in temp phone.Windows XP Pro, 3 iPhones in Household | AppleTV
Currently Being ModeratedJul 16, 2010 4:19 AM (in response to dj9928)Too late now but best route is at Genius bar at an Apple store . If its a hardware issue they usually replace on the spot free if in warranty and no damage or for a fee for out of warranty iphonesDell XPS 420 /Dell 8250 w. Windows 7, Windows 7, iPod 3G, Ipod 5G 80 video ,iPhone 3G3.0, 2gen Shuffle
Currently Being ModeratedJul 16, 2010 4:34 AM (in response to Peter Gillespie)They did offer me that option but I am no where near an Apple store, they gave me 3 options.
1- Take it to an Apple store
2- Advanced Repair, the send out a temp phone and a box for me to send mine back for repair, once repaired they send it out with another box to send the temp back, but a £300 deposit was required for this.
3- They send out a box, I send it in, they send it out once repaired
3 Is the option I went with.iPhone 3g, iOS 4
Currently Being ModeratedJul 16, 2010 7:28 AM (in response to dj9928)Its now at step 3
Step 3 - Return
Product replacement pending (16-Jul-2010)
Does this mean I should have a phone shortly?iPhone 3g, iOS 4