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How long does it take Apple to repair iPhones?

8107 Views 4 Replies Latest reply: Jul 16, 2010 7:28 AM by dj9928 RSS
dj9928 Calculating status...
Currently Being Moderated
Jul 16, 2010 4:09 AM
Following IOS4 messing about Apple told me to send my phone 3g in and they would send me a new one as it was only 2 months old, It was received today and is now at

Step 2
Diagnosing product (16-Jul-2010)

How long does this diagnosing usually take?
iPhone 3g, iOS 4
  • DaVBMan Level 6 Level 6 (9,265 points)
    Currently Being Moderated
    Jul 16, 2010 4:10 AM (in response to dj9928)
    Not sure about UK.
    But when I had to send a phone in before.
    I called.
    Next day got box with temp phone.
    Sent back that day.
    They got next day.
    Two days later I got my refurbished phone back and sent back in temp phone.
    Windows XP Pro, 3 iPhones in Household | AppleTV
  • Peter Gillespie Level 6 Level 6 (10,780 points)
    Currently Being Moderated
    Jul 16, 2010 4:19 AM (in response to dj9928)
    Too late now but best route is at Genius bar at an Apple store . If its a hardware issue they usually replace on the spot free if in warranty and no damage or for a fee for out of warranty iphones
    Dell XPS 420 /Dell 8250 w. Windows 7, Windows 7, iPod 3G, Ipod 5G 80 video ,iPhone 3G3.0, 2gen Shuffle

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