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Phone hangs up every time I answer call

My phone keeps cutting off callers as soon as I answer , I can make calls just can’t receive them , I’ve completed every suggested fix on apple full reset , etc and still won’t work any help !! I have full service everything else works

iPhone X, iOS 13

Posted on Nov 5, 2019 1:20 PM

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Posted on Nov 5, 2019 1:50 PM

I am having this problem also:


When attempting to answer a phone call, the screen says "Call Declined" and hangs up.


Outgoing calls work ok.


When I reset my network preferences on the phone, the call answers correctly one time, then fails every time after that. I tried updating to the newest iOS (13.2) after the problem began occurring, but this did not have any affect on the problem. Have only had the phone a week and it started this error a few days after getting the phone. I am thinking maybe the modem or an antenna may be to blame?


It almost looks like it is trying to answer and forward to voicemail at the same time. (see below)


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Question marked as Top-ranking reply

Nov 5, 2019 1:50 PM in response to Moff85

I am having this problem also:


When attempting to answer a phone call, the screen says "Call Declined" and hangs up.


Outgoing calls work ok.


When I reset my network preferences on the phone, the call answers correctly one time, then fails every time after that. I tried updating to the newest iOS (13.2) after the problem began occurring, but this did not have any affect on the problem. Have only had the phone a week and it started this error a few days after getting the phone. I am thinking maybe the modem or an antenna may be to blame?


It almost looks like it is trying to answer and forward to voicemail at the same time. (see below)


Reply

Phone hangs up every time I answer call

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