I am unable to use Apple Music on my Mac so I googled some fixes and found out you had to turn on sync in iTunes. Whenever I click sync and OK it says "Unknown Error, Could not sync (11556)" or something along those terms. How do I fix this?
MacBook Pro 13", macOS 10.15
Hello caspardavid and welcome to Apple Support Communities.
I see you have a question about an error message you get when trying to enable the Sync Library option in the Music app on a Mac.
Use Music > Preferences > Advanced and choose the option to reset the Music Store cache. Then try re-launching the Music app and enabling Sync Library again.
If this is not effective, reach out to Apple Support.
Contact - Official Apple Support
Cheers.
Hello caspardavid and welcome to Apple Support Communities.
I see you have a question about an error message you get when trying to enable the Sync Library option in the Music app on a Mac.
Use Music > Preferences > Advanced and choose the option to reset the Music Store cache. Then try re-launching the Music app and enabling Sync Library again.
If this is not effective, reach out to Apple Support.
Contact - Official Apple Support
Cheers.
Quick Update on how I finally solved the problem:
I did all of the following but this time one after another WITHOUT REOPENING THE PROGRAM:
Then, I copied an empty iTunes library onto a hard drive and held the option key down when launching Music. When it asked me to choose a library, I chose the empty one and everything worked fine immediately. I now have to launch the app with my harddrive connected, so it isn't a complete fix, but at least Apple Music works now. I will try launching through a local copy of the library in the future, but right now I don't want any more trouble.
Cheers,
Leon
Hi Allen,
thank you for your response.
This suggestion was already in the range of fixes that I found on the internet and that didn't work for me. I obviously restarted my Mac after every fix I found.
Some other fixes that didn't work:
Apparently, my MacBook Pro (2017) isn't eligible for free support anymore which is why I am posting here. Big shoutout to Apple by the way for cutting off support for a product that is still being sold right now with minimal changes - next time I'll take the selling point "customer service" more seriously.
Cheers,
Leon
Clearing the Music Store cache resolve it for me...
Thanks.
iTunes Error 11556 when trying to sync my library
