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How to mail the trade in box

iPhone XR, iOS 13

Posted on Nov 6, 2019 12:03 PM

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Question marked as Top-ranking reply

Posted on Nov 6, 2019 12:07 PM

Use that label you were provided and are holding in the photo. Use it to cover the existing label on the box, and drop it off at a FedEx location, or contact them to pick it up.

2 replies

Nov 6, 2019 12:13 PM in response to 維明

Hi 維明,


Make sure you backup device before sending it and follow the return instructions carefully.


Put device in the box, tape it, apply return label on the outside of it and take to the nearest FedEx store for shipping.


I would note the tracking number so you can track it to make sure it arrives at the repair facility.


I hope this helps.

How to mail the trade in box

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