airpods pro hissing

I'm experiencing the same issue, it appears to only be the right earbud. Happens at all times calls, music, transparency or cancellation. Only obvious when at low volume but it's constant. Paired with multiple devices as well.

I am rather frustrated by this situation. I am aware that my noise canceling headphones have an option to cancel noise. But more than that I am frustrated that Apple seems to be the only company that can temporarily charge me for a product replacement that has a manufacturing defect. I mean can you image any other company charging you a second time for a product for them to honor their warranty? I understand I will get the money back when I return the broken ones, but to me this seems wrong.

I actually figured it out. It's an interference problem, as someone suggested. I put mine back in the case and held the button on the back to reset them, and they came out sounding perfect. I hope it works for you.

Hi CMCMC,

Thank you for using the Apple Support Communities! I understand you are experiencing a sound concern with your AirPods Pro, and I'd like to help.

There are a few things I'd like to have you test out, to see if it impacts this sound you are describing:

-Are you hearing this sound while in standby, or while on a call or listening to different media?

-Does the sound go away or change when you adjust the volume lower?

-Do you hear this sound when you have a certain noise-control mode enabled, or do you hear it with all three noise-control modes? AirPods Pro Active Noise Cancellation and Transparency mode - Apple Support.

-If you pair your AirPods Pro with another compatible device, do you hear the same sound? Connect and use your AirPods and AirPods Pro - Apple Support.

Keep me posted by replying back with responses to the above questions.

Regards.

I just bought mine today and I am experiencing the same thing only in the right one when I turn on noise canceling, when it’s off there’s nothing there and now I’m getting frustrated cuz of the static sound

I'm so "happy" to see that I'm not the only one !! FYI I already had this problem and I exchanged but I have exactly the same problem with those received :(

Otherwise all the same ... With the reduction of noise / mode transparency is a terible auditory whistling and transformation sound, all off is perfect.

I just bought the AirPod pros tonight and am having the same issue. The right bud is awful. There’s a constant hiss in all three noise canceling modes, although it’s worse in isolation and transparency. This is pretty bad, especially for ones priced as premium earbuds. I’m returning them tomorrow if this is the norm. Please let me know. Thank you.

I too am starting to experience this with my left AirPod Pro. It seems that whenever a sound is made outside the AirPod I start to hear a static sound like when I walk, someone talks, or if I move my head. This tells me that it might be a microphone issue with the left AirPod. If I am still experiencing this I will call Apple Monday. Hopefully it will resolve itself on its own.

I have the same problem, where I can hear a constant hissing when turning noise canceling on. It is even there when there is no noise in the room. And I‘m not sure whether this is normal or if every pair of Airpods Pro does act like that.

I'm going to receive the 3rd exchange of airpods pro ... If I envy this problem, frankly, how is it possible to have so much bad luck and why there are very few returns on this subject ?

At the beginning of this problem when they came out, I knew there was already a fault and I was the only one to notice this problem. Apple, is there really a hardware problem, software or are we too sensitive to something? Just, it's not possible that the airpod pro tests never talk about it.

I feel exactly the same. Everybody just says the noise cancelling works so good (as it does) but nobody mentions a hissing or high frequency white noise. I hope that my next pair works properly.😬 If not, I will wait and hope that it will get fixed by a firmware update.

My right AirPod does the same. Only in noise cancellation mode. My sound is more like a gentle static. Static that rises and falls almost like a wave. Thought I was having hear issues for the first week of owning these, but it’s definitely the AirPod. Drives me crazy. I hope Apple fixes this!

I had this issue when I changed from one phone to another. There's actually three sound settings for airpods; one is noise cancelling and this removes the hissing. Open the ipod case and in setting; via bluetooth; once connected click on the 'i' for the ipods. This takes you into the settings and the settings can be changed; thus removing the hissing noise!! :) happy days...

My Airpods hissing very audible in transparency mode, independent of volume, independent of connection even.

I think they let enough ambient noise through without transparency though, so I switched the on-headphones mode control to switching between off/noise-cancelling, instead of the default transparency/noise-cancelling. (settings/bluetooth/airpods/(i)/noisecontrol)