Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My email server is Comcast and Mail gives me the message that it can't connect to it. I know I have the correct password but I don't know what else to do.

My email server is Comcast and Mail gives me the message that it can't connect to it. I know I have the correct password but I don't know what else to do.

iMac 21.5", macOS 10.13

Posted on Nov 6, 2019 7:16 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2019 11:53 PM

Your mail password is incorrect. Probably the sending (SMTP, ESMTP) user or password or settings are incorrect. In the High Sierra Mail > Preferences > Accounts, select the server settings, select the mail server pop-up and choose edit SMTP server list from the pop-up, then from that list select the SMTP server at Comcast you’re having trouble with, and fix the password there.

1 reply
Sort By: 
Question marked as Top-ranking reply

Nov 6, 2019 11:53 PM in response to charlesfromlake forest park

Your mail password is incorrect. Probably the sending (SMTP, ESMTP) user or password or settings are incorrect. In the High Sierra Mail > Preferences > Accounts, select the server settings, select the mail server pop-up and choose edit SMTP server list from the pop-up, then from that list select the SMTP server at Comcast you’re having trouble with, and fix the password there.

Reply

My email server is Comcast and Mail gives me the message that it can't connect to it. I know I have the correct password but I don't know what else to do.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.