ECG not available

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Level 1

8 points

ECG not available

Hello,

Im originally from Romania. During my travels I bought Watch series 5 in Japan.

It seems I don’t have the ECG function available regardless of where I am. Is it because the watch was bought from Japan (not supported ecg country)?

Since I don’t live in japan is there any way I can activate the function?

what if in the future japan becomes one of the supported countries, would my watch suddenly have the function?

I was expecting it to work considering that the hardware is there and my location isn’t Japan anymore...

please help

Apple Watch Edition

Posted on Nov 6, 2019 9:51 PM

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Answer 1

Best reply

Axo_8 Author

Level 1

8 points

Nov 7, 2019 12:47 AM in response to Rudegar

thank you for the quick answer.

I had no idea, would I have known I wouldn’t have bought it from japan.

question: if japan decides to accept the ecg function, would this watch retroactively have the function or any item manufactured before the date of approval will stay with the limitation in place?

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Answer 2

Rudegar

Level 10

171,006 points

Nov 6, 2019 11:41 PM in response to Axo_8

for it to work it has to be enabled where you are

and it has to be enabled where it was purchased

there is no way to go around it

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Answer 3

Rudegar

Level 10

171,006 points

Nov 7, 2019 1:57 AM in response to Axo_8

I would assume it would work when japan approve it or first watchOS update after japan approves it

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Answer 4

Axo_8 Author

Level 1

8 points

Nov 7, 2019 2:15 AM in response to Rudegar

Thank you.

so there is hope...

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ECG not available

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