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TV+ not syncing accounts between devices

I think you have an issue with syncing TV+ account status across devices. This is how to reproduce it:


1) Sign in for a 7-day trial on your iPhone

2) Choose PayPal (I don't know if this is related)

3) Watch an episode

4) Go to your Mac, open safari and go to https://www.apple.com/mx/apple-tv-plus/ sign in with the same account on your iPhone. Try to watch an episode it will ask you to start the trial, if you click on it it will ask you for your payment method again.


BTW I know its now your priority but TV+ is not working on Chrome correctly



MacBook Pro 13", macOS 10.14

Posted on Nov 6, 2019 10:43 PM

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Nov 7, 2019 6:59 AM in response to victorarce

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.


If you want to, you can send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.


Click here to send Feedback



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TV+ not syncing accounts between devices

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