unable to open links in safari ios 13.2 on iphone 7

Hi-

I just noticed this the other day on Twitter. Every time I clicked on a link, Safari wouldn't open, I'd just get a blank page/white screen and I had to quit the app. I also noticed this when clicking on links in gmail...a dead end.

I have an iphone 7, ios 13.2

cleared history, etc. in Safari and problem still exists. Any ideas?

Thanks!

iPhone 7

Posted on Nov 7, 2019 2:55 AM

Reply
3 replies

Nov 11, 2019 2:21 PM in response to socgrrrl

Hello socgrrrl,


Thank you for posting in the Apple Support Communities. I understand that Safari opens to a blank white page in two apps, and clearing history and data didn't resolve the issue. I have a few more steps in mind that might help.


First, I suggest taking any remaining steps as outlined here: If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch


If the issue persists, check to see if it happens with a particular website or in another web browser. Also, connecting your device to another reliable Internet network might provide additional clues.


If you’re still having trouble, contact Apple Support for further assistance: Get Support


I hope this information is useful. Kind regards.

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unable to open links in safari ios 13.2 on iphone 7

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