My bank cards don't work in the wallet. I use a Iphone6sPlus. Is that's the problem?

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Level 1

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My bank cards don't work in the wallet. I use a Iphone6sPlus. Is that's the problem?

My bankcards don't work in the wallet. They are accepted and ready to use, But both bankcards do not react when I hold the Wallet on the device. I can not find out what the problem is.

I use a Iphone6sPlus. Is that's the problem?

iPhone 6s Plus

Posted on Nov 8, 2019 12:52 PM

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Answer 1

askbarnabas

Level 10

104,220 points

Nov 8, 2019 2:45 PM in response to claridd

You need to take it to the nearest Apple Store Genius Bar for an evaluation. We cannot troubleshoot NFC issues here. Try a forced reboot by pressing the side button and the home button down at the same time until you see the Apple logo.

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My bank cards don't work in the wallet. I use a Iphone6sPlus. Is that's the problem?

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