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Hello all. I sold my ipad 2 and did a factory reset prior to delivery. Since then the buyer contacted me saying she couldn't get into the ipad without a passcode. I gave her the passcode and she said it didn't work. I am not sure how to get it unlocked to complete reset.
any help appreciated
iPad 2
factory restore is not a complete method before you sell an iOS device
see this link:
https://support.apple.com/en-us/HT201351
factory restore is not a complete method before you sell an iOS device
see this link:
https://support.apple.com/en-us/HT201351
sold ipad
