set automatically grayed out
when i go to date & time in settings my set automatically option is grayed out so i can’t switch it on or off. how can i fix this ?
iPhone 8 Plus, iOS 13
Question marked as
User profile for user:
MoonJ.
User level:
Community Specialist
Hi m6li,
Thank you for using the Apple Support Communities! I understand 'Set Automatically' is greyed out within your Date & Time settings. I can help.
Based on the details found in this support article: Get help with the date and time on your iPhone, iPad, and iPod touch - Apple Support, "The option to turn on Set Automatically might not be available with all carriers or in all countries and regions. If the device has a Screen Time passcode, then the option to turn on Set Automatically will be dimmed, or grayed out."
This provides you some direction to take, like checking in with your carrier to confirm this is an available setting they support and offer, as well as checking to see if you have a Screen Time passcode set up: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support.
If you need continued support after reviewing these details, feel free to reach back out with an update on your issue.
Regards.