Ad for Apple Music popping up on iTunes

This just started. On my brand new iPad Pro, when I choose a song within an iTunes playlist I get a pop up ad for Apple Music. I do NOT want Apple Music and I do NOT want to have this Ad preventing me from playing a song in the middle of a playlist. I am a fitness instructor and occasionally want to skip around in a playlist. This is very annoying and unacceptable. How can I disable this?

Posted on Nov 9, 2019 8:51 AM

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3 replies

Nov 14, 2019 12:40 PM in response to Austin Ed

Thanks for getting back to us, Austin Ed. Since you'd already made sure Show Apple Music was off, please contact Apple Support.


Apple - Support - Product Selection — After selecting this link, choose Music, Apps & Services > Apple Music > Other Apple Music Topics > The topic is not listed. Briefly describe the issue, then select how you'd like to start the conversation.


Take care.

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Ad for Apple Music popping up on iTunes

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