Messages

How can I retrieve my messages from the iCloud?

I accidentally deleted a conversation in my messages and I want to retrieve it. How can I do that?

iPhone 5s, iOS 12

Posted on Nov 10, 2019 6:56 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2019 4:28 PM

Hello nlewis589,


Thank you for visiting Apple Support Communities. It sounds like you're attempting to recover deleted text messages. I'd be happy to provide information that may help. 


You may be able to recover your messages from a backup that was made during that time. If you were using iCloud Backup to store messages and were not using Messages in iCloud at the time of your backup, you can restore from that backup in an attempt to recover your missing messages.


If you were using Messages in iCloud during that time, deleting the messages from your device would delete the messages from iCloud. You can find more information here: Get help with Messages in iCloud. 


Take care. 


1 reply
Question marked as Top-ranking reply

Nov 13, 2019 4:28 PM in response to nlewis589

Hello nlewis589,


Thank you for visiting Apple Support Communities. It sounds like you're attempting to recover deleted text messages. I'd be happy to provide information that may help. 


You may be able to recover your messages from a backup that was made during that time. If you were using iCloud Backup to store messages and were not using Messages in iCloud at the time of your backup, you can restore from that backup in an attempt to recover your missing messages.


If you were using Messages in iCloud during that time, deleting the messages from your device would delete the messages from iCloud. You can find more information here: Get help with Messages in iCloud. 


Take care. 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.